Retailer (turnover £3M)

The organisation’s third party payment provider suffered a system breach which affected thousands of their customers’ records. Total cost to the retailer was in excess of £50,000.

Accountant (turnover £1.5M)

Employees opened an infected document and installed malware onto their system. The malware prevented user access and network downtime for over a day. Total cost to the accountant was in excess of £45,000.

Membership Organisation (turnover £3M)

The organisation suffered a Denial of Service attack which took down their website. Furthermore, when the website became operational, their customers were able to access other customers’ confidential data. Total cost to the organisation was in excess of £60,000.

Marketing Agency (turnover £5M)

The agency’s backup tape containing the details of millions of their members was unintentionally collected by the wrong courier company resulting in a privacy breach. Total cost to the organisation was in excess of £100,000.

Manufacturer (turnover 3.2M)

The organisation’s system was hacked by a cybercriminal who made numerous calls to a premium rate number. Total cost to the organisation was in excess of £40,000.

Technology Company (turnover £1.8M)

The organisation’s entire email system was locked down by a hacker and confidential information on their customers was stolen. Total cost to the organisation was in excess of £35,000.

Insurance Brokers

Hackers gained access to the firm’s phone network and programmed the system to make calls to a premium rate number. Total cost to the organisation was in excess of £25,000.

GP Surgery

The surgery’s computer system was infected by Ransomware that encrypted all their patients’ records and demanded payment in exchange for a decryption key. Due to insufficient back-ups the ransom had to be paid and specialist IT forensics had to get involved to remove the ransomware. Total cost to the surgery was in excess of £40,000.

Recruitment Agency

An employee accidentally attached a file to an email to an unauthorised third party holding highly confidential HR information on thousands of former employees. Total cost to the agency was in excess of £180,000.

Independent Hotel

An employee clicked on a malicious link resulting in malware being installed onto their system. The malware froze their system and a ransom fee was demanded to unfreeze their system. It took over a week for IT specialists to decrypt their data. Total cost to the agency was in excess of £15,000.

Online Retailer

A cybercriminal took down their website which they relied on to generate all revenue. Total cost to the business was in excess of £27,000. 

Manufacturer

An employee clicked on a malicious link which installed malware onto their server. This encrypted all their information and demanded a ransom payment in exchange for a decryption key. Total cost to the business was £60,000.

Consultancy Company

An employee sent an internal email containing negative comments regarding a service provider. This email was then leaked externally and seen by the service provider who instigated a defamation lawsuit against the company for harming their reputation. Total cost to the business was in excess of £180,000.